janjiqq Jurisdiction Notice
We do not offer our services in jurisdictions where online gaming or sportsbook activity is prohibited by statute. Access to janjiqq is restricted by geography and local law. By opening an account, you confirm that you are accessing our platform from a location where our services are permitted.
This notice sets out the legal framework under which janjiqq operates, the scope of our services, and your responsibility to verify compliance with your own region's laws. Our services include sports betting on Liga 1, Piala AFF, and Champions League; live-dealer tables; slot games; and esports markets. Payment methods include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts from mobile banking, local payment, online payment, and e-wallet.
Users are solely responsible for verifying that access and use of janjiqq comply with the laws of their own jurisdiction. We assume no liability for unauthorized access from restricted regions.
Service Availability and Jurisdiction Restrictions
We operate janjiqq under a jurisdiction-restricted model. Our platform is available only in regions where online gaming services are permitted by local statute. We do not hold a blanket license to serve any specific country, and we do not claim to be "licensed in Indonesia" or any other single jurisdiction. Instead, we verify user location at account opening and restrict access accordingly.
If you attempt to access janjiqq from a region where our services are prohibited, your account creation or login will be blocked by our geo-restriction system. This system uses your IP address, payment method location, and device location data to determine eligibility. If you believe your account has been blocked in error, contact our support team with your account details and location information.
Some features on janjiqq may be unavailable in certain regions even if account access is permitted. For example, certain payment methods (such as DANA in some areas or e-wallet in others) may operate under local restrictions. Our deposit page displays only payment methods available to your location. We do not offer workarounds to access restricted features.
Your Responsibility for Legal Compliance on janjiqq
You are responsible for ensuring that your use of janjiqq complies with the laws and regulations of your jurisdiction. We do not assume liability if you access our services from a region where they are prohibited. By opening an account on janjiqq, you warrant that:
- You are of legal age in your jurisdiction.
- Online gaming and sportsbook services are permitted under your local law.
- You have the legal right to enter into agreements with service operators in your region.
- Your use of janjiqq does not violate any statute, regulation, or court order applicable to you.
If your jurisdiction's law changes and online gaming becomes prohibited, you must cease use of janjiqq immediately. If you continue to access our platform after such a legal change, you do so at your own risk and without our consent. We may close accounts of users in newly restricted regions without notice.
Data Protection, Account Security, and Contact for Legal Inquiries
When you open an account on janjiqq, we collect personal data including your name, email, phone number, identity document, and payment method. This data is processed under our privacy policy, which you can review on our Privacy Policy page. We encrypt all data in transit and at rest using standard industry protocols. Your data is not shared with third parties except where required by law or to process payments and withdrawals.
Account security is your responsibility. You must keep your login credentials confidential and enable two-factor authentication if offered. If your account is compromised, contact our support team immediately with as much detail as possible about the breach. We will lock your account and investigate. You remain responsible for all activity on your account until you notify us of unauthorized access.
If you have questions about janjiqq's legal status, jurisdiction compliance, or our data practices, contact our support team via live chat, email, or in-app message. Our multilingual support team is available during business hours in Jakarta, Surabaya, Bandung, and Medan timezones. For formal legal inquiries, you may send a certified letter to our registered address; response windows for legal mail are longer than standard support requests.
We do not offer a account controls, deposit-limit feature, or "Game Rules" resources. If you wish to cease using janjiqq, you may request account closure via support. Closed accounts cannot be reopened; remaining balance will be paid out according to our withdrawal terms.
Key jurisdiction points
- We do not operate in jurisdictions where online gaming is prohibited by law.
- You are responsible for verifying compliance with your own jurisdiction's regulations.
- Access may be blocked if your IP, payment method, or device location indicates a restricted region.
- Payment methods and features vary by location; your deposit page shows only available options.
- If local law changes, cease use immediately; continued access is at your own risk.
- For legal inquiries, contact support or send formal correspondence to our registered address.
Dispute Resolution and Limitation of Liability on janjiqq
If you dispute a charge, game result, or withdrawal decision, our first step is internal review. Disputes are handled via our support system; response windows are typically 24 hours for game disputes and up to 5 business days for withdrawal reviews. We maintain game logs and, where applicable, video recordings of live-dealer sessions for dispute evidence. Our decision is final unless you escalate to an external arbitrator as described in our Terms & Conditions.
We are not liable for losses arising from network interruptions, payment provider failures, account compromise due to user negligence, or force majeure events. Our liability for any single claim is capped at your account balance or the disputed transaction amount, whichever is smaller. These limitations apply to the extent permitted by your local law.